Strengthening your competitive advantage through Business Process Optimization
Beginning with this post, we will introduce in detail how business process optimization may help medium-sized businesses develop competitive advantages (BPO). This article examines four areas of business process outsourcing: definition, significance, common problems, and implementation. What is BPO? BPO evolved from the concept of Business Process Reengineering (Hammer, 1993). With globalization and rapid digitalization,…